Roffe's Management and OptimisationPrivate assessment

Roffe's services

Services

Management that improves the property—not just the bookings.

A premium stone holiday home overlooking the British coast at blue hour

Two ways to work with Roffe's

Move the whole property forward.

Our principal service brings performance, operations, guest experience and improvement into one accountable relationship. Our consultancy gives owners the same depth of thinking in a defined, decision-ready plan.

01 / Ongoing partnership

Principal service

Complete Management

Pricing, operations, guest experience and the property itself—managed as one connected responsibility.

For owners who want the property's performance improved without having to direct every decision themselves.

18%+ VATof gross accommodation revenue before OTA commission
Commercial performanceHuman-led pricing, distribution and booking administration.
Property stewardshipGuest standards, housekeeping, maintenance and inspections.
Continuous improvementQuarterly reviews, annual roadmaps and investment direction.
Explore complete management

02 / Defined engagement

Property Performance Consultancy

A commercially grounded plan showing what to change, why it matters and where to invest first.

For owners retaining day-to-day control who want an experienced outside view before committing further time and capital.

£5,000+ VATfixed fee for the consultancy scope
See the opportunityProperty, guest experience, market, positioning and revenue reviewed together.
Know what to prioritiseA sequenced roadmap built around impact, character and commercial logic.
Move with confidenceCreative direction and practical recommendations ready to brief and implement.
Explore consultancy

Choose Complete ManagementWhen you want Roffe's responsible for the ongoing result.

Choose ConsultancyWhen you want the plan, then your own team will deliver it.

01 / Complete Management

Complete Management

18%+ VAT · gross accommodation revenue before OTA commissionOne-year commitment

For owners seeking full delegation

Managed for today. Improved for what comes next.

Complete Management combines the entire holiday-let operation with an ongoing mandate to review, protect and improve the property. Revenue, guests, operations and investment decisions are treated as one connected responsibility.

A premium third bedroom after its considered, guest-ready transformation

What Roffe's manages

Revenue, guests, operations and investment decisions—held together.

01

Commercial performance

Active decisions designed to strengthen revenue without trading away the positioning or condition of the property.

  • Human-led pricing and distribution
  • Booking administration
  • Listing and organic marketing
  • Monthly reporting and quarterly review
02

Property operations

The complete guest and property operation, coordinated by one accountable team rather than fragmented suppliers.

  • Guest communication and escalation
  • Housekeeping, linen and restocking
  • Maintenance and compliance
  • Scheduled property inspections
03

Asset improvement

The ongoing review and improvement mandate that keeps the property competitive, distinctive and properly cared for.

  • Quarterly property and performance reviews
  • Annual improvement roadmap
  • Investment recommendations
  • Project leadership within agreed authority

What the fee covers. Routine coordination, revenue management, reporting, property reviews and the agreed management scope are included.

Cleaning fees, deposits, damage claims, reimbursements and refunded accommodation are excluded from the management-fee calculation. Non-damage guest-paid extras, such as early check-in fees, are included.

Supplier, cleaning, linen, stock, maintenance, physical works and OTA costs remain owner-funded. If Roffe's funds approved launch production, unamortised actual cost is repayable on early exit and reduces monthly to zero after month 12.
Discuss complete management

02 / Property Performance Consultancy

Property Performance Consultancy

£5,000+ VAT · fixed feeDefined advisory engagement

For owners retaining control

A sharper plan before another pound is spent.

For owners who will continue to run the day-to-day operation but need an expert view of what the property could become. The result is a commercially grounded, prioritised roadmap: specific enough to act on and selective enough to protect the character of the home.

A country-house dining room after its warm, heritage-led redesign

What you receive

A clear view of what to improve, why it matters and where to spend first.

01

Full property review

A rigorous assessment of the property, presentation, amenities and end-to-end guest experience.

02

Market and positioning

Premium competitors, local demand and the audiences the property is best placed to attract.

03

Improvement roadmap

A prioritised plan showing what to improve, why it matters and the order in which to act.

04

Commercial strategy

Pricing, revenue potential, channel strategy and the assumptions behind the opportunity.

05

Creative direction

Annotated photography and practical concepts that turn recommendations into a clear brief.

What the fee covers. The fixed fee covers the property review, analysis, recommendations and consultancy roadmap shown above.

Ongoing management and implementation are not included. Contractors, furnishings, materials and physical works remain owner-funded.
Discuss consultancy

A private first conversation

Tell us which relationship your property needs.

Tell us where your property is now, and exactly what you want it to become.

Request a private assessment